Your privacy matters to us

Welcome to the Greens and Beans plant based nutritional coaching Privacy Policy. This policy explains how we collect, use, and protect your personal information. We are committed to maintaining your trust and ensuring the privacy of your data.

Who we are

Greens and Beans plant based nutritional coaching is located in Bridport, United Kingdom. We provide relaxed, friendly plant-based coaching services, and we value your privacy.

we are registered with the Information Commissioners Office (ICO) as required under UK data protection laws.

What information we collect

We may collect the following types of information:

a) Information You Provide Directly

  • Your name

  • Email address

  • Phone number (optional)

  • Payment information (processed securely by third-party providers)

  • Health information voluntarily provided in questionnaires or forms

  • Workshop sign-up details

  • Coaching forms and notes

  • Contact form submissions

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Cookies (see Section 7)

This helps us improve our website and user experience.

How we use the information

We use the collected information for the following purposes:

* To provide and maintain our services.
* To communicate with you, including responding to your inquiries and providing customer support.

*To send you resources, downloads and recipe packs

*To deliver online workshops

*To manage bookings and payments

* To maintain internal records and client notes

* To send you newsletters and promotional materials (where you have opted in to receive such communications).
* To analyse website usage and improve our services.
* To comply with legal obligations.

 

We only collect information that is relevant and necessary for providing our services.

Legal basis for processing

We process your personal information on the following legal bases:

* Your consent - when you sign up for newsletters, questionnaires or downloads.
* Contract- when you book coaching, workshops, or services.
* Our legitimate interests, such as providing and improving our services.
* Compliance with legal obligations.

Health-related information is only collected with your explicit consent.

How we store and protect information

We take reasonable steps to keep your data secure. This includes:

  • Password-protected devices

  • Encrypted storage where possible

  • Secure third-party platforms (e.g., MailerLite, PayPal, Zoom, Eventbrite)

  • Limited access only to those who need it

We never sell, rent or trade your information.

We store health information only for as long as is reasonably necessary to provide services, comply with insurance requirements, or meet legal obligations.

Third-party services

We may use trusted third-party providers for:

  • Email newsletters (e.g., MailerLite)

  • Payments (e.g., PayPal or Stripe)

  • Event bookings (e.g., Eventbrite)

  • Video conferencing (e.g., Zoom)

  • Website analytics

These providers have their own privacy policies and comply with GDPR.

Your data is NEVER shared with third parties for marketing purposes.

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. Please refer to our Cookie Policy for more information.

Your rights

You have the following rights regarding your personal information:

* The right to access your personal information.
* The right to rectify inaccurate personal information.
* The right to erase your personal information.
* The right to restrict the processing of your personal information.
* The right to data portability.
* The right to object to the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

How long we keep information

We keep information for as long as necessary to:

  • Provide services

  • Meet insurance requirements

  • Maintain records for HMRC

  • Comply with legal obligations

You can request deletion of personal data at any time unless law or insurance rules require its retention.

Children's information

Our services are not directed at children under 16 unless parental consent is provided.
We do not knowingly collect data from children without consent.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at info@greens-and-beans-plant-based-nutritional-coaching.com